Privacy Policy
Rema Foods, Inc. Privacy Policy140 Sylvan Avenue,
Englewood Cliffs, NJ 07632
TABLE OF CONTENTS
1. Privacy Statement
2. Consent
3. Consent to Share and Disclose Information, Including International Data Transfers
4. Consent to Electronic Notice If There is a Security Breach
5. Type of information we may collect
6. Internet Users – Cookies, Internet Protocol (IP) Address, Aggregate Information
7. Opt-Out of Email and Mobile Updates
8. Children and Data Collection
9. Our Use of Your Personal Information
10. Collection and Use of Employee Personal Information
11. Verifications of Employment
12. Medical Information
13. Collection and Use of Customer Information
14. Sharing of Personal Information
15. Security
16. Storage, Retention and Accuracy of Personal Information
17. Contact Information
18. Links to Non-REMA Web Sites and Third Parties
19. Your California Privacy Rights
20. Safe Harbor Compliance
21. Members of the European Union
22. Changes to our Privacy Policy
23. Terms and Conditions of Website Use
1. Privacy Statement
Your privacy is very important to us. This Privacy Policy discloses how REMA Foods, Inc. (“REMA”) and its affiliated companies and subsidiaries collects, protects, uses and shares personal information gathered. Our privacy practices are consistent with:
- The European Union Data Protection Directive and the U.S. Department of Commerce Safe Harbor Program Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
- Fair information practices established by the Organization for Economic Co-operation and Development (OECD).
- The Asia Pacific Economic Cooperation forum (APEC) Privacy Framework.
- Applicable country, national, state and local data protection laws (some country’s laws require country specific information in a privacy policy.
All Personal Information is collected in a fair and non-intrusive manner, with your voluntary consent. Personal Information is not accessible to anyone outside the specific function for which it is collected. REMA respects the privacy of our customers, our employees, job applicants, and other visitors to our websites who may choose to provide personal information. We recognize the need for appropriate protections and management of personal information that you provide to us. This Privacy Policy will assist you to understand what types of information we may collect, how that information may be used, and with whom the information may be shared.
This Privacy Policy explains REMA’s practices regarding the information collected online from users of the Company website located at www.foodimportgroup.com. In an effort to comply with the law, and our commitment to protect your personal information, we provide the following, which discloses our policies.
2. Consent
This Privacy Policy applies to all information gathered for and on behalf of REMA, whether in writing, verbally or electronically, through any website operated by or on behalf of REMA, including, but not limited to, www.foodimportgroup.com, together with any and all future websites that are operated by or on behalf of REMA. By using www.foodimportgroup.com, or participating in any program or service managed by REMA, you consent to the data collection and use practices described in this Privacy Policy. If you have questions about this Privacy Policy or the protection of your information, please contact the Privacy Officer at rema@foodimportgroup.com.
BY SUBMITTING PERSONAL INFORMATION TO REMA, AND/OR BY ACCESSING AND USING THE WEBSITE, YOU AGREE THAT REMA MAY COLLECT, USE AND DISCLOSE SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS AS PERMITTED OR REQUIRED BY LAW.
3. Consent to Share and Disclose Information, Including International Data Transfers
In addition to consenting to this Privacy Policy and the Terms and Conditions, including any relevant supplemental policies, you expressly consent to REMA sharing the information that you have provided, as described herein. REMA may share information with its affiliates. REMA may also share information with companies that provide support services to it, such as web hosts, technical support providers, or other service providers or for enforcing or investigating transactions or business operations, because these companies may need information about you in order to perform their functions. These companies are not authorized to use the information REMA shares with them for any other purpose, but REMA does not control these companies. You agree that REMA and those with whom it shares information (the "Recipients") may disclose and transfer your information worldwide, including in and outside the United States, the European Economic Area, Canada, and other jurisdictions serviced by REMA, for any purpose relating to REMA’s operations and programs.
4. Consent to Electronic Notice if there is a Security Breach
If REMA or a Recipient is required to provide notice of unauthorized access of certain security systems, you agree that REMA, or the Recipient, may do so when required or voluntarily by posting notice on the Website or sending notice to any email address REMA or the Recipient has for you, in the good faith discretion of REMA or the Recipient. You agree that notice to you will count as notice to any other individual for whom you are acting and agree to provide the notice to any such individual.
5. Type of information we may collect
Personal Information is defined as any information concerning the personal or material circumstances of an identified or identifiable individual. An identifiable person is one who can be identified, directly or indirectly, by reference to a Social Security Number and/or Identification Number (hereinafter “SSN/I.N”) or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.
Personal Information shall include but is not limited to: name, home address, home zip code, home telephone number, mobile phone number, email address, Social Security Number and/or Identification Number, financial information and employment related information such as may be found on resumes, applications, background verification information, or in employment references.
REMA takes measures to maintain the confidentiality of your SSN/I.N to protect your SSN/I.N from unlawful disclosure, and to limit access to your SSN/I.N. REMA will not make your SSN/I.N available to the general public, print your SSN/I.N on any card, require you to provide your SSN/I.N to access any products or services, transmit your SSN/I.N over the Internet unless the connection is secure or your SSN/I.N has been encrypted, or requires the transmittal of your SSN/I.N to access our Website without requiring additional authentication.
Non-personal information is information that is already a matter of public record or knowledge. Business contact information is considered non-personal information and not subjected to special protection and it can be routinely shared with anyone inside or outside of the business. Business contact information shall include but is not limited to: business name, business address, business telephone number, and is not considered personal information in certain jurisdictions.
Sensitive data is information that can include but is not limited to, an individual’s gender, racial or ethnic origins, politics, religion, trade union membership, veteran status, physical or mental health, disabilities, sex life, sexual orientation, or criminal (or alleged criminal) activities, proceedings or convictions. We will never collect Sensitive Personal Information except to comply with Affirmative Action data requirements.
6. Internet Users - Cookies, Internet Protocol (IP) Address, Aggregate Information
Cookies - in addition to Personal Information, we do not use data collection devices such as "cookies" on certain web pages to help analyze our web page flow. Cookies are pieces of information a website sends to an individual’s hard drive while they are viewing the website.
Internet Protocol (IP) Address - an Internet Protocol (IP) Address is associated with your computer's connection to the internet. REMA does not use your IP address to help diagnose problems with REMA’s server, to administer the Website and to maintain contact with you as you navigate through the Website.
Aggregate Information – is used to measure the visitors’ interest in, and use of, various areas of the Website. REMA does not collect or use aggregate information.
7. Opt-Out of Email and Mobile Updates
You may have the opportunity to elect to receive email and mobile communications from REMA. REMA will only email you or send you mobile alerts if you elect to receive them. If you elect to receive email and mobile communications, REMA will send you occasional updates about new additions to the Website. If at any time you decide you would rather not receive these types of communications from REMA, you can opt-out by clicking the unsubscribe link at the bottom of any REMA email, update the contact preferences for your account, or contact the Privacy Officer at rema@foodimportgroup.com
8. Children and Data Collection
REMA adheres to the federal privacy protection standards as stated in the Children's Online Privacy Protection Act (“COPPA”). We care about the safety of children. We will not knowingly allow anyone under 13 to provide us any personally identifying information. Children under 13 years of age are required to obtain the express permission of a parent or guardian before submitting any Personal Information about themselves (such as their names, e-mail address, and phone number) over the Internet. If a child has provided us with personally-identifiable information without the consent of a parent or guardian, the parent or guardian of that child should contact the Privacy Officer immediately at rema@foodimportgroup.com. We will use reasonable efforts to promptly delete the child's information from our servers.
9. Our Use of Your Personal Information
We use your Personal Information to facilitate the services you request. We have tailored our Privacy Policy to adequately advise of the use of your Personal Information.
10. Collection and Use of Employee Personal Information
REMA also collects Personal Information from its employees and applicants (human resource data) in connection with administration of its Human Resources programs and functions. These programs and functions include, but are not limited to: job applications and hiring programs, compensation and benefit programs, performance appraisals, training, access to REMA facilities and computer networks, employee profiles, internal intranet employee directories, Human Resource recordkeeping, Affirmative Action data, and other employment related purposes. It is the policy of REMA to keep all past and present employee information private from disclosure to third parties. There are certain business related exceptions and they are:
- To comply with county, state or federal agency requests;
- Inquiries from third parties with a signed authorization from the employee to release the information, except in situations where limited verbal verifications are acceptable (see below);
- Third parties with which REMA has contractual agreements to assist in administration of company sponsored benefits.
Prospective employers, financial institutions, and residential property managers routinely contact REMA requesting information on a former or current employee's work history and salary. All such requests of this type shall be referred to and completed on a confidential basis by the Human Resources Department.
For written verification of employment requests, information will be provided on the form only when it is accompanied by an employee's signed authorization to release information. The form will be returned directly to the requesting party and filed as part of the Human Resources Department’s confidential records.
12. Medical Information
REMA is compliant with federal HIPAA regulations and only utilizes information related to the company sponsored healthcare plan on a "need to know" basis for administration of the healthcare plan.
13. Collection and Use of Customer Information
REMA will not collect customer Personal Information, unless the customer contacts REMA directly. In order to adequately address a customer’s concern, their Personal Information may be shared with responsible employees and third party service providers. Failure to provide necessary information may prevent REMA from fully addressing any customer concerns.
If you do provide us with Personal Information we may use the information to contact you, via e-mail, regular mail, telephone or other means, to provide you with information that you requested about specific products or services, provide additional future information about products or services that may be of interest to you, and to learn about and develop products and services. If you do not want this information disclosed you may “opt out” of future contacts at any time by contacting the Privacy Officer, in writing, as described below in the section titled “Contact Information”.
14. Sharing of Personal Information
We may share Personal Information with our service providers, consultants and affiliates for our internal business purposes. Except as described in this Privacy Policy, REMA will not share Personal Information with a third party, unless a customer requests, consents to such disclosure, or disclosure is required or authorized by law. REMA reserves the right to disclose Personal Information to a third party if a law, regulation, search warrant, subpoena, or court order legally requires or authorizes us to do so. REMA also reserves the right to disclose and/or transfer Personal Information to a third party in the event of a proposed or actual purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, or financing of all or any portion of REMA or of any of the business or assets or shares of REMA or a division thereof in order for a customer to continue to receive the same products and services from the third party.
15. Security
We endeavor to protect your Personal Information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our control. These measures include safeguards to protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use and modification.
We safeguard your Personal Information on the Internet by using industry-standard practices. Although "guaranteed security" does not exist either on or off the Internet, we make commercially reasonable efforts to make the collection and security of such information consistent with our Privacy Policy and all applicable laws and regulations. We maintain physical, electronic and procedural safeguards as appropriate to safeguard your Personal Information.
Currently, our website utilizes a variety of different security measures designed to protect Personal Information by users both inside and outside REMA, including the use of password protection, and other security measures to help prevent unauthorized access to your personally identifiable information. This helps maintain the confidentiality, privacy, and integrity of your transactions, and helps to protect your confidential information from loss, misuse, interception and hacking.
16. Storage, Retention and Accuracy of Personal Information
REMA insures that Personal Information is safeguarded against loss, access, use, modification, disclosure or other misuse. All reasonable steps are taken to prevent unauthorized use or disclosure of your Personal Information.
REMA will retain your Personal Information only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws and your consent to such purpose remains valid after termination of our relationship with you.
17. Contact Information
You may contact the Privacy Officer to access, correct or delete your Personal Information. If necessary, the Privacy Officer will contact another individual to assist in completing your requested task.
If you have any questions or complaints, please contact the Privacy Officer. The Privacy Officer can be reached by telephone at: (201) 947-1000; by Facsimile at: (201) 947-7667; by email at: rema@foodimportgroup.com; or by mail at Rema Foods, Inc. 140 Sylvan Avenue, Englewood Cliffs, NJ 07632 USA. We will address your concern and attempt to resolve any problem.
18. Links to Non-REMA Web Sites and Third Parties
Please note that the foodimportgroup website may contain links to other websites for your convenience and information. REMA does not control those sites or their privacy practices, which may differ from www.foodimportgroup.com. REMA’s privacy policy cannot and does not apply to external websites. We do not endorse or make any representations about third party websites. The personal data you choose to give to unrelated third parties is not covered by the REMA privacy policy. We encourage you to review the privacy policy of any company or website before submitting your Personal Information. Some third parties may choose to share their personal data with REMA; that sharing is governed by that third party company’s privacy policy.
19. Your California Privacy Rights
Under California’s “Shine the Light” law, California residents have the right to request in writing from businesses with whom they have an established business relationship (1) a list of the categories of personal information, such as name, address, e-mail address, and the type of services provided to that customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (2) the names and addresses of all such third parties. To request the above information, please email the Privacy Officer at rema@foodimportgroup.com or write to us at:
Privacy Officer
Rema Foods Inc.
140 Sylvan Avenue,
Englewood Cliffs, NJ 07632
We will respond to such written requests within 30 days following receipt at the mailing address above. We reserve the right not to respond to requests submitted other than to the address specified above or otherwise exempted by law. Please note that we are required only to respond to each customer once per calendar year.
20. Safe Harbor Compliance
REMA is in compliance with the U.S. Department of Commerce Safe Harbor requirements regarding the transfer of personal information from the European Economic Area (“EEA”) or Switzerland to the United States. REMA has been Self-Certified under the Safe Harbor privacy frameworks as set forth by the U.S. Department of Commerce, European Commission and Switzerland regarding the collection, storage, use, transfer and other processing of personal data transferred from the European Economic Area or Switzerland to the U.S., in accordance with the EU Directive on Personal Data Protection. The principles of Safe Harbor compliance are:
- Notice - Individuals must be informed that their data is being collected and about how it will be used;
- Choice - Individuals must have the ability to opt out of the collection and forward transfer of the data to third parties;
- Onward Transfer - Transfers of data to third parties may only occur to other organizations that follow adequate data protection principles;
- Security - Reasonable efforts must be made to prevent loss of collected information;
- Data Integrity - Data must be relevant and reliable for the purpose for which it was collected;
- Access - Individuals must be able to access information held about them, and correct or delete it if it is inaccurate;
- Enforcement - There must be effective means of enforcing these rules.
Further information regarding the Safe Harbor principles and certification process can be found at www.export.gov/safeharbor.
21. Members of the European Union
If you are a resident of the European Economic Area (“EEA”) or Switzerland and have any concerns or complaints, please first address these issues to the Privacy Officer. REMA is located in the United States, as are the servers that make their site available. All matters relating to privacy issues and this website are governed by the laws of the United States and the State of New Jersey. If the Privacy Officer does not satisfactorily address a complaint within thirty (30) days, any dispute, controversy or claim shall be settled by an arbitration administered by an arbitration agency, such as the American Arbitration Association (“AAA”). All arbitrations will be conducted in English. Judgment rendered by the arbitrator may be entered in any court having jurisdiction. The costs of the arbitration will be borne equally by the parties. New Jersey, U.S.A. shall be the site of all hearings, and such hearings shall be before a single arbitrator. You may also submit complaints to the Federal Trade Commission at http://www.ftc.gov/ftc/complaint.htm or via phone at (202) 382-4357.
22. Changes to our Privacy Policy
REMA will update this Privacy Policy occasionally. When REMA posts changes to this Privacy Policy, we will also revise the "Last Updated" date below on REMA’s Privacy Policy. If there are material changes to this Privacy Policy, REMA will notify you by email, or by means of a notice on our home page. REMA encourages you to review this Privacy Policy periodically to be informed of how REMA is protecting your information and to be aware of any changes to the Privacy Policy. Your continued use of the site after the posting of any amended Privacy Policy shall constitute your agreement to be bound by any such changes. This Privacy Policy is incorporated into any Terms and Conditions governing the various websites and any programs or services operated or managed on or behalf of REMA. Any changes to this Privacy Policy are effective immediately after being posted by REMA.
23. Terms and conditions of Website Use
RESTRICTIONS ON USE All materials from foodimportgroup.com and any other World Wide Web site which is owned operated, licensed, or controlled by REMA may not be copied, distributed, modified, republished, reused, uploaded, reposted, transmitted, or otherwise used outside the scope of normal Web browsing without prior written consent of REMA. Any propriety information remains sole property of REMA. The material in this site is provided for lawful purposes only and any other use or modification of the materials found in this site violates the intellectual property right of REMA. Any material which is downloaded from our site, including but not limited to files, data and images, will be deemed to be licensed to you by REMA. REMA retains full and complete title and intellectual property rights to all materials. You may not reproduce, sell, repost, modify, or convert any materials in this site in any manner inconsistent with these terms and conditions.
DISCLAIMER AND RESTRICTION OF LIABILITY
REMA does not make any guarantee as to the accuracy of this site or of any other site which is owned, operated, licensed, or controlled by REMA. REMA reserves the right to make changes or corrections from time to time without notice or obligation. REMA DISCLAIMS ALL WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND ANY WARRANTY, EXPRESS OR IMPLIED, IS HEREBY EXCLUDED AND DISCLAIMED INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE. All materials are provided in this site “AS IS” and “WITH ALL FAULTS.” Some states do not allow limitations on implied warranties, so the above disclaimer may not apply to you.
IT IS UNDERSTOOD AND AGREED THAT REMA’S LIABILITY AND USER’S SOLE REMEDY, WHETHER IN CONTRACT, UNDER ANY WARRANTY, IN TORT (INCLUDING NEGLIGENCE) OR OTHERWISE SHALL NOT EXCEED THE AMOUNT THAT YOU (THE USER) PAID TO ACCESS THIS SITE. UNDER NO CIRCUMSTANCES SHALL REMA BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, INJURY OR DAMAGES RESULTING FROM USE OF THIS SITE, DAMAGE TO OR LOSS OF EQUIPMENT, ANY INTERRUPTIONS, DEFECTS, DELAYS, OMISSIONS, OR FAILURE OF TRANSMISSIONS, COMPUTER VIRUS, OR FAILURE TO CONNECT, EVEN IF REMA HAS BEEN NEGLIGENT OR ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Copyright is a form of protection provided by the laws of the United States (Title 17, U.S. Code). Any person who infringes a copyright willfully and for purposes of commercial advantage or private financial gain shall be punished according to the laws as stated in Title 17, U.S. Code.
REMA and any other marks associated with REMA are the sole property of Rema Foods, Inc. No license to use any of these marks is given or implied. These marks may not be copied, downloaded, reproduced, used, modified, or distributed in any way (except as an integral part of an authorized copy of material appearing in these Web pages, as set forth in paragraph 2: “Restrictions on Use”) without prior written permission of Rema Foods, Inc.
LAST UPDATED 9/01/11
